Simplifile is now a part of ICE Mortgage Technology. Read the blog.

Customer Support and Training

Contact Simplifile Support

We’re here to help. If you encounter any issues with our service, have any questions, feature requests, or feedback for our support team, please give us a call at 800.460.5657 or fill out the form and we will respond within one business day.

Best way to contact me:

Email me. Call me.

Free and Simple Training

We offer online, over-the-phone, and in-person Simplifile training options at no cost to you and on your schedule. Whether you're a new or current customer, we cater to your needs so you can get up and running quickly.

Looking for user guides, getting started videos, and webinars?

Log into your Simplifile account. Then, select “Help & Support” from the menu.

Looking for personalized phone or in-person training?

Give us a call at 800.460.5657 or email We can set up a Simplifile group training or one-on-one sessions.

Not a Simplifile customer yet?